Fix QuickBooks Error QBWC1013

How to Troubleshoot QuickBooks Error QBWC1013?

uickBooks Web Connector tool is a holistic tool which serves multifarious functions. This tool has become indispensable in current times. However, this tool can be inflicted by different issues including “QBWC 1000”, “QBWC1001”,“QBWC 1002”, etc. One such error is QuickBooks error QBWC1013. The error appears as “QBWC1013: Error connecting to QuickBooks. Returning error message to the application. Could not start QuickBooks”. Follow this article to know the solutions to fix this error.

Causes and Symptoms of QuickBooks Error QBWC1013

Different causes of QBWC1013 Error 

The various causes of this error are:

  • QuickBooks Web Connector is not responding.
  • User has limited Access.
  • Corruption in the Third party app.
  • QBCLOG.TEXT is damaged.
  • Firewall Settings are not set properly.
  • The Internet Connectivity is slow.

Some notable signs and symptoms of QBWC1013 error

The various symptoms of this error:

  • Web Connector tool does not respond to user inputs.
  • The notification related to QBWC1013 appears on the screen.
  • System and QuickBooks Crash all of a sudden.

Walkways to fix QuickBooks Error QBWC1013 

The various methods to fix this error are discussed below:

Method 1: Uninstall and Reinstall QuickBooks Web Connector Tool

The steps to uninstall QuickBooks Web Connector Tool are:

  • Click on Start, and then hit on Control Panel.
  • Choose Programs and Features.

  • Go with Web Connector, and after that, click on Uninstall/Change.
  • The next step is click on Uninstall.

  • Delete the following files:
  • Drive:Program Files(x86)Common FilesIntuitQuickBooks
  • Drive:Program FilesCommon FilesIntuitQuickBooks
  • Now, install QBWC again.
  • Head to QuickBooks Developer site. From there, set up a compatible version of the Web Connector tool.
  • Extract the file contents and after that, right-click QBWebConnectorInstaller.exe file.
  • Hit on Run as Administrator.

  • Hit on Finish.

Method 2: Verify QWCLOG.TXT file

Go to the QuickBooks folder and search for QWXLOG.txt file. Now, open the file with Notepad. Check the sources of this error in the file and try to rectify them manually.

Method 3: Grant Web Connector Permissions 

The steps to allow Web connector permissions are:

  • Launch QuickBooks.
  • Head to Preferences, and then Integrated Applications. Then go to Company Preferences.

  • Uncheck the box “Don’t allow any applications to access this company file”.
  • Click on Allow Access checkbox and Connect.
  • Hit on Properties.
  • Now, click on “Allow this application to read and modify this company file”.

  • Run QuickBooks and then hit on File and then App Management. Then, hit on Manage Web Apps
  • Click on Web Connector Tool and click on Ok.
  • Finally hit on Done.

Method 4: Configure Firewall

Firewall may be causing Network issues, which may be leading to QuickBooks Error QBWC1013. As such, one should temporarily disable the Firewall and then try the process again.

Method 5: Turn off the syncs of Third Party Applications

Turning third-party apps off can fix QuickBooks Error QBWC1013. As such, turn off Syncs in the Web Connector tool. Also, uncheck the AutoRun checkbox. 


This blog discussed different methods to fix QuickBooks Error QBWC1013. If you have any queries, you can simply call us at the helpline +1800-761-1787.

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