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How to Remove a Printer From HP Smart App? [A Complete Guide]

HP printers are used worldwide because new features, performance levels, and convenience can distinguish them. They offer fast printing speeds and support a range of media sizes and paper types. To help users with a better printing experience, HP developed an app called HP Smart. This app enables users to print, scan, copy, fax, and use wireless printing. The HP Smart app can be installed on your desktop computers and smartphones. It also ensures quality printing, but this blog is for you if you no longer want to use the app and wish to remove your account. So, we will look at how to remove a printer from HP Smart app.

Removing the Printer From the HP Smart App

If you no longer want to use the HP Smart app, then you may want to remove your printer from the app. Let us see how to do it.

  1. The first step is launching the HP Smart app and logging in to the app.
  2. You will be able to find the app from your Start menu app lists or search it from the search bar. The icon of the app has a printer and tablet outline on a blue background.
  3. Once you open the app, you need to wait for it to load.
  4. Next, you need to find the printer you want to remove from the list of devices connected to the app.


  1. After finding your HP printer, you need to double-tap on it and go to the device Settings page.
  2. Further, you need to scroll lists present on the left side to the bottom.
  3. Here you will notice the button Forget This Printer. The button is usually present under the Manage section.
  4. Now, you need to provide verification before the app removes your printer. So, select Forget this printer from the dialogue box.
  5. Later, the app asks for verification for the second time.
  6. It prompts you that removing the device will also remove several functions of the device, including the connection to the app.
  7. So, you need to select the Forget Printer button to remove it.
  8. Finally, the HP Smart app will take a few seconds and remove the printer from the list. We believe these steps answered your question about how to remove a printer from HP Smart app.

Removing the Printer From HP Smart Account

If you want to remove your HP printer from your Smart Account, follow these steps.

  1. The first step is to log in to your HP Smart Account from your Chrome or Safari browser.
  2. You click on this link, hpsmart.com, and you need to use the same email and password you used during the setup process. 
  1. Next, select the printer you want to remove from the HP Smart account.
  2. Now, you need to click on the Change Settings option.
  3. Under Settings, you need to select the Remove Printer option.
  4. Finally, you need to provide confirmation that you want to remove this printer and hit Remove.
  5. So, now your printer HP Smart account removes your printer from the list.

Troubleshooting Common Issues With the HP Smart App

You can use the HP Smart app to troubleshoot common issues. Let us see the common issues you can fix using the Smart app.

  1. The Diagnose & Fix option on the app helps to fix many issues. The first of the issues that it can perform is clearing print jobs stuck in the queue or resuming the paused print jobs. Also, it resolves print queue errors.
  2. Another important function is it helps reconnect the offline printer and clears print spooler errors.
  3. If you are using Windows, it can help resolve printers not found on the network, update drivers, and port mismatch issues.


To summarize, the HP Smart app is a great tool if you have an HP printer. The app makes the printing process efficient. The Smart app is helpful in many ways, like allowing the user to print, scan, copy, and fax from the printer. Also, since it can be installed on Windows/Android/Apple computers and mobiles, it enables wireless printing. We looked at how to remove a printer from HP Smart app. Additionally, the blog provides a list of common issues that can be troubleshooted using the Smart app.


1.   After removing it from the smart app, can I still print from the HP printer?

Yes, you can still print from the computer even after you have removed it from the app. It is because removing a printer from the HP Smart app will not delete the printer from your system. Just that the printer will not be shown in the app. The printer will continue to be connected to your printer so you can send documents, and the HP printer will print the same.

2.   Can multiple printers be removed from the HP Smart app?

Yes, the app allows you to remove multiple printers at once. To do this, you must select all the printers from the list you want to remove. After selecting the printers, you need to select the remove option, and the app will remove all the selected printers.

3.   Why can’t I remove the printer from the HP Smart app?

Sometimes due to improper launch or network issues, you may be unable to remove your printer from the app. To resolve this, try restarting your computer. Additionally, you should try force quitting the app and restarting it again. However, if the issue doesn’t resolve, you should contact the HP support team.

Visit:      123.hp.com setup


         123 hp printer setup

Source: how to remove a printer from hp smart

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