No matter what taxi transfer services you are providing. Whether you are providing ride hailing service, taxi dispatch, corporate transfers, or airport transfers, if you are operating your business offline or with a software that is not supporting you to grow as you want, then this blog is for you.
Remember, embarking on a successful journey in the taxi business requires the right tools, and at the heart of it all is a robust taxi dispatch software. In this blog, you’ll explore the key features that a ready-to-use taxi dispatch software should have.
Imagine having a system that not only makes your operations seamless but also keeps your customers and drivers happy. Yes, this is what you will discover in this blog. Buckle up as you will navigate through the key features of taxi dispatch software!
11 Features in a Ready-Made Taxi Dispatch Software:
Corporate –
With this feature, you can provide easy taxi transfer service to small and big corporate clients. The feature carries business app which is designed to help your corporate client to manage their employee ride request and history.
You get corporate admin panel that allows you to reject, accept, assign rides to drivers and manage the corporate transfers with ease.
Driver app is another solution that helps your drivers to accept/reject ride based on their availability. These are the core features and benefits of this feature. However, it carries even more.
Driver App –
This cool feature gives your drivers all the info they need instantly – like where to pick up passengers, the best route to take, and even lets them chat with passengers and the dispatch team.
With GPS tracking and updates, it makes your drivers super-efficient. It also helps in reducing waiting time and making customers happier. It’s like a magic wand for making taxi services run smoothly, keeping everyone in the loop. And ensure a top-notch experience for both drivers and passengers.
Queue System –
It’s like having a traffic cop for your taxis. This feature helps you make sure everything flows smoothly. You can organize and manage the order in which rides are dispatched. This reduces chaos and ensure a fair distribution of trips among your drivers.
With the Queue System, you can say goodbye to confusion and hello to a well-organized dispatch operation. It’s your key to a more efficient and streamlined taxi service, keeping both drivers and passengers happy.
Passenger App –
The Passenger App gives your customers the superpower to book rides effortlessly. This app lets them book a taxi with just a few taps, and they can track their ride in real time. This eliminates any guesswork.
The best part is, your customers get all the ride details and can even pay through the app. It further gives your customers a smooth and convenient experience. It’s not just an app; it’s your secret weapon to keep passengers happy, attract more customers, and stay ahead in the taxi business game!
Self-Operating Kiosks –
Self-Operating Kiosks are like your 24/7 virtual assistants. With it, your passengers can book rides, check routes, and make payments all on their own. It’s a win-win – customers love the convenience, and you’ll see a boost in efficiency with reduced workload for your staff.
These kiosks not only streamline the booking process but also enhances your customer satisfaction. This makes your taxi service the go-to choice for hassle-free rides. It’s like having an extra set of hands to make your business run smoother and keep those customers smiling!
Dispatcher Tablet App –
This nifty tool gives your dispatch team the power to manage rides like never before. They can see all the requests, assign drivers, and track everything in real-time, right from their tablets.
It’s like having a command center in their hands and make the whole dispatch process a breeze.
With this app, your team can be super-efficient, ensuring smooth communication and quick decision-making.
It’s the secret sauce for a well-organized dispatch operation to keep your taxis on the move and customers happy!
Admin Panel or Backend –
Admin panel is one of the key features of taxi dispatch software. Its a backbone of the taxi dispatch system. Think of it as your control center, where you can manage everything smoothly. From keeping tabs on all the rides to tweaking settings and tracking payments, it’s your one-stop-shop for taxi business management.
The best part is, It’s user-friendly, so you don’t need to be a tech wizard to navigate it. This tool ensures you have a bird’s-eye view of your entire operation, making it easy to make informed decisions and keep things running like a well-oiled machine.
It’s the engine that powers your taxi business forward. Plus, it gives you the control you need for success!
Business Intelligence & Reports
It’s like having a crystal ball for your operations! From the number of rides to the revenue generated, this tool gives you insights into how your business is performing. With easy-to-read reports, you can spot trends, make informed decisions, and plan for the future.
It’s not just about numbers; it’s about understanding your business on a whole new level. This feature is your roadmap to success and helps you navigate the twists and turns of the market.
Moreover, it keeps your taxi business on the path to prosperity!
eWallet for Passengers & Drivers –
Think of it as a digital wallet that makes transactions a breeze! Passengers can pay for rides hassle-free, and drivers get their earnings securely and quickly. It’s like having your own cashless ecosystem within your taxi service.
With the eWallet, you’re not just offering convenience; you’re ensuring faster and more reliable payments, making both passengers and drivers happy. It’s the modern way to handle transactions that is adding a layer of efficiency to your taxi business and bringing smiles to everyone involved.
Pricing Configuration & Zone Price –
With this feature, you can easily set different prices for various zones based on demand and maximize profits. It ensures that your pricing is not just fair for passengers but also optimized for your business.
It’s the key to flexibility in a dynamic market that allows you to stay competitive while providing value to your customers. This feature is your ticket to mastering the art of pricing and make your taxi service not just efficient but also a top choice for both passengers and drivers.
Manual or auto dispatch with a smart algorithm –
It’s like you have a super-smart assistant for your dispatch operations! You can let the system automatically assign rides to drivers based on their location and availability. This makes the process super efficient.
Or, if you prefer the personal touch, you can manually dispatch rides with just a few clicks. The smart algorithm ensures that every ride is assigned optimally which reduces wait times and makes both drivers and passengers happy.
It’s your shortcut to happier drivers, satisfied passengers, and a thriving taxi business!
The Concluding Lines!
Choosing the right taxi dispatch software with basic features is crucial for a thriving business. Look for features like a user-friendly passenger app for happy customers. A robust dispatcher tablet app for seamless operations. And a powerful admin panel for effortless management.
Features like the queue system and eWallet ensure smooth transactions and organized dispatching. With smart algorithms for dispatching, dynamic pricing configurations, and business intelligence tools, you’re not just running a taxi service; you’re steering a successful enterprise.
Make the smart choice with a taxi dispatch software that ticks all these boxes, and watch your taxi business soar to new heights of efficiency and customer satisfaction!