Permanent Solutions to Fix Sage 300 Error 49153: Cannot Access Database

Has Accessing the database been challenging for you? If yes then the reason is probably Sage 300 error 49153 which occurs in ERP applications. It pops up more frequently when the users are trying to access their application and it is unable to build a connection with the database. However, there can be multiple factors that lead to the Cannot Access Database error. If you find yourself on the same track or encounter such database-related issues then keep reading this blog until your problem gets resolved.  

Sage Error 49153: A Brief Overview

Sage Error 49153 usually emerges when the Sage 300 application fails to connect to the database. This indicates that your Sage software has opened but it is not able to establish a connection with the database. When the issue takes place, it throws the following error message on your screen: 

“Cannot access database (error=49153). See Help for more information.”

What causes provoke Sage Error 49153?

Below are some possible reasons why Sage 300 Error 49153 appears on your screen, let’s check them out one by one:

1. Your database is probably offline. 

2. The DNS server is unable to move from one IP address to another. 

3. It is most likely to occur that Windows Firewall is interrupting your Sage 300 software.

4. The SQL database connection is invalid. 

5. Issues with your Database Client version. 

6. It leads you to the Wrong Server Name. 

How to Root Out Sage 300 Error 49153? Troubleshooting Steps

To connect with your Database Server, you’re supposed to check out the steps provided below: 

1. On the client system, open Sage Database Setup and the Company and System Database Profiles in the first place. 

2. Now, verify what Data Source or Server name, Login ID, and Database names are set.

3. You need to access the 32-bit version of ODBC Data Source Administrator, either by clicking on Control Panel > Administrative Tools > Data Sources (ODBC), or by following the path: C:WindowsSysWOW64odbcad32.exe on 64-bit.

4. After this, locate the Data Source name or Server name on the System DSNs tab.

5. Once done, confirm the name of the SQL server in the DSN entry.

6. Under the SQL Authentication, enter the User ID and password also confirm that the rest settings are left as default. 

7. Test the database connectivity to the DSN:

• If the above method failed, then ping the server name to test address resolution and connectivity performance in a Windows Command Prompt (cmd.exe).

• If the ping test is also not successful, try using your direct IP address for pinging.

• If it’s done, type the IP address in the DSN entry and establish the database connectivity again.

8. However, if the database connectivity is not successful with the IP address:

• The User ID being used may not have permission to access the SQL Server.

• The SQL Server may not be ready to service the connection.

Advanced Methods to Deal With Sage 300 Error 49153!

If you are still coming across the error 49153 while trying to access your Sage 50 database, there are some additional steps you can apply to fix the issue from its root. Let’s Have a look:

Log into Sage Utility 

1. The initial step is to navigate to the Start button and then select All Programs. 

2. Now, hover over the Sage and choose Sage 300 2012/ 2014/ 2016 depending on your current version. 

3. Click on Database Setup. 

4. Afterward, enter your user ID and password to continue to sign in. 

5. Press the OK icon. 

6. You’ll be able to see all the setup profiles for your Sage 300 application. 

7. Finally, click twice on your desired profile to view its properties.  

Verify whether the Database Server is Running 

1. First of all, head to the Start menu and type cmd then press the Enter key to open a Command box. 

2. Now, write down “ping databaservername” at the C: prompt.

3. Once done, hit the Enter tab.

4. If you receive a box stating “The ping request could not locate the host sql2016. Please check and try again.”

5. The problem might be with the server; so you must determine the state of the database server and then restart it.

6. However, in case you are still unable to ping it by name, try pinging it using its IP address.

Check SQL Server 

1. To kick off, press the Windows Start button. 

2. Now, type services.msc in the open search bar and click Enter key. 

3. You need to look for the SQL Server (SQL Express).

4. If the status doesn’t start automatically, hit right-click on the Name and then tap on Start. 

5. When the SQL server is started, try to log into your Sage 300 application. 

Repair open your Registry 

1. In the inception, hold down the Windows + R keys from your console to open the Run box. 

2. Now, write down Regedit in the search bar and then hit the Enter key. 

3. Once done, navigate to the “HKEY_LOCAL_MACHINE-SOFTWAREwow6432NodeACCPAC International, Inc. ACCPAC.”

4. The next step is to update the path of the server in the Sage 300 folder which you can find in the Shared Programs and Data. 

5. When all set, run SQL Server Configuration Manager. 

6. After this, click on the Basic Client Configuration option if you want to have a look at the subcategory window. 

7. To determine the TCP/IP, Named Pipes, and Shared Memory and then you have to click “Client Protocol” or check if these options are enabled or not. 

8. And lastly, head to “SQL Server Services” to start the services once again.

To Sum it up!

We positively hope that you’re not annoyed by Sage 300 Error 49153 anymore after performing the steps over here. Checking the database connection or SQL server would be the best approach to tackle the issue. However, if nothing works or you’re still experiencing the same error then feel free to speak up with our Sage experts for getting instant or better assistance.